Cancellation and Refund Policy:
- At AVT Traders, we value your satisfaction and strive to provide the best possible service to our customers. However, we understand that there may be situations where you may need to cancel your order or request a refund. Please read our cancellation and refund policy carefully to understand the terms and conditions.
Cancellation Policy:
- You can cancel your order within 5 days of placing it, and receive a full refund.
- To cancel an order, please contact our customer support team via email or phone, and provide your order details.
- Once we receive your cancellation request, we will process it as soon as possible, and your refund will be credited to your original payment method.
Refund Policy:
- If you cancel your order within 5 days of placing it, you will receive a full refund by your original payment method.
- However, if you cancel your order after 5 days of placing it, you will not be eligible for a refund.
- Please note that any shipping charges or taxes paid will not be refunded.
Returns:
- We do not accept returns for products purchased from our website.
- If you receive a damaged or defective product, please contact our customer support team within 24 hours of receiving the product.
- We will investigate the issue and provide a suitable solution, which may include a replacement, exchange, or refund.
Exchanges:
- We do not offer direct exchanges for products purchased from our website.
- If you wish to exchange a product, you will need to follow the cancellation and refund policy, and place a new order for the desired product.
Cancellation and refund policy changes:
- We reserve the right to change our cancellation and refund policy at any time without prior notice.
- However, any changes to the policy will be updated on our website, and the updated policy will apply to all orders placed after the date of the policy change.
- If you have any questions or concerns about our cancellation and refund policy, please contact our customer support team. We are always happy to assist you.